Friction-to-Innovation Diagnostic

About this Tool

Every coalition experiences friction. Disagreements, slow progress, uneven power, and competing priorities are natural in collaborative work. These moments are often viewed as dysfunction, but in reality, friction can signal energy and potential. It is the raw material for creativity and problem-solving. The Friction to Innovation Diagnostic helps coalitions identify the kinds of friction they are experiencing, determine whether it is harmful or productive, and turn it into practical experiments that strengthen relationships and advance shared goals.